Privacy Policy
*Last Updated: [17/09/2025]*
NL Masters ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
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1. Information We Collect
We may collect and process the following types of personal data:
- *Identity Data:* Full name, username, customer ID
- *Contact Data:* Email address, phone number
- *Financial Data:* Payment and transaction records (e.g., for Reward Token subscriptions)
- *Technical Data:* IP address, browser type, device ID, operating system
- *Usage Data:* Pages visited, time spent on the platform, preferences
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2. How We Use Your Information
We use your data to:
- Process subscriptions and deliver Reward Token services
- Send confirmations, payment receipts, and reward notifications
- Respond to customer inquiries and support requests
- Improve website performance and customer experience
- Comply with legal obligations (e.g., KYC, AML requirements)
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3. Legal Basis for Processing
We process your data under the following lawful bases:
- *Contractual necessity* — to fulfill services you’ve subscribed to
- *Legal obligation* — to meet regulatory requirements
- *Legitimate interest* — to operate, grow, and secure our platform
- *Consent* — for marketing or optional features (you may withdraw anytime)
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4. Data Sharing & Third Parties
We *do not sell* your personal data. However, we may share it with:
- Payment processors and financial service providers
- Regulatory authorities (where required by law)
- Professional advisers (e.g., auditors, legal consultants)
- Technology service providers (e.g., analytics, email tools)
All third parties are contractually obligated to comply with data protection regulations.
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5. International Transfers
Where necessary, we may transfer your data outside the UK. In such cases, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place.
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6. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected and in line with legal requirements (e.g., financial record-keeping, dispute resolution).
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7. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the *Information Commissioner’s Office (ICO)*
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8. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
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9. Cookies & Tracking
We use cookies to enhance your experience and track usage. You can manage cookie preferences via your browser settings.
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10. Changes to This Policy
We may update this Privacy Policy occasionally. You will be notified of significant changes via email or on our website.
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11. Contact Us
For questions or requests about your data or this policy, contact:
NL Masters
Email: [Contact@nlmasters.com]
A676 Deane Rd, Bolton BL3 5AB,
Greater, Manchester, United Kingdom
NL Masters Ltd is officially registered in the United Kingdom as a digital services company, operating in compliance with UK regulations. The platform is structured to issue and manage digital assets, including electronic reward tokens, in accordance with applicable financial and consumer protection laws.
